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Guest Information

What you need when staying with us

Search Accomodation

Search for accomodation in Queenstown, Wanaka, Tasman, Christchurch and Kaikoura

Contact Us

Need to talk to us about your stay? See ways to contact us.

Lost Property

Let us know you've lost somthing at a property you've stayed at recently.

Request Add Ons

Need to add a high chair, portacot, arrival platter, wine or a change of bedding configuatrion? See how to let us know


Staying with us and need something fixed? Check out ways to let us know.

Travel Alerts

Stay upto date with travel alerts in our network.

Covid-19 Cancelation

View our current Covid-19 cancelation policy for all accomodation.

Change a reservation

Need to make a change to a reservation you have with us? Check out how here.

Guest Payments

Got a question about a payment for your accomodation? See payment terms here.

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